This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. Number one rule--- if they don't have a number to call, do not give them any money whatsoever. I foresee no dress, no money returned and no reply. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.lucyinthesky.com and you should not rely on the existence of such a connection or affiliation. She answered all the questions we had quickly and gave good advice. Lucy In The Sky Login. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paidevery 2 weeks, over 6 weeks. Not worth the hassle and loss of money. If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. For international customers, return postage is the responsibility of the recipient. -Kate. Orders and upgrades. Search. You can also chat with Sky's Virtual Assistant on the Help Page to get the help you need. Review. We're so sorry to hear that your order had quality issues. You can email us at resolution@lucyinthesky.email! If your order is earlier than 14 days, you can reach out to us and we can cancel your order, if possible. I did the Level 2 Customer Service Practitioner course. Shein has better quality than this garbage! Please email us at resolution@lucyinthesky.email so that we can better assist you! Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. We'd love to find a resolution due to this issue. Hi Melissa, Guess I'll be donating clothes to charity. Sky Support Email. [PSA] Don't order from lucyinthesky.com! : r/TheGirlSurvivalGuide - reddit Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. All orders are subject to availability and confirmation of the order price. Lucy in the Sky Reviews, Complaints, Ratings Lucy In The Sky Reviews, Complaints, Customer Service I ordered a size larger and they still didn't fit. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. If your order is older than 14 days, you will see an option under your Order History in the My Account tab to cancel your order. tablet. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Please email us at resolution@lucyinthesky.email so that we can further assist you. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Did all refunds go to store credit or were some people able to get a full proper refund? The dress did not fit correctly and they will only give you credit no refund. You will receive your tracking number once your style/s have been shipped. KYLA can provide quick and real-time responses to your SKY service concerns. Live chat is never available, no phone # to call to speak with anyone, and does not reply to e-mail! I would like to know if i order my dress now you think it will arrive before june 29 knowing that i live in france? -Kate. The dresses didn't look anything like the photos. Hi Sonam, Thanks for your feedback. Phone Email. They are absolutely, THE VERY BEST!!!! We're so sorry to hear about the order. Please note that business days do not include weekends or public holidays. I'm dealing with their customer service right now and they are so rude and unprofessional, Hi Talia, Thanks for your feedback. -Kate Sarika Pramod 1 review US 3 days ago Great experience! Good Luck! It is an eligible payment method for all U.S orders over $35. Check out what 6,872 people have written so far, and share your own experience. -Kate. We're so sorry to hear about the order. Please email us at resolution@lucyinthesky.email. If you need your dress for a specific date you might want to find a different one. Hi Jay, The quality of clothing is so bad. I can always count on you for the best quality and accurate fit. If you need help with returning we do have our returns in our FAQ. We're so sorry to hear issues with your order. The company helped issue credit for this matter to purchase a new item as soon as possible. Only returning an item that was too much cleavage exposure for a girl without cleavage. -Kate. As soon as I opened the bag thousands of sequins poured out and the dress felt like thin sandpaper. Lucy in the Sky Return Policy Detailed Facts - Price Match Guarantee Live Chat available 24 hours a day, 7 days week, through the icon on the bottom right. By December they were all expected to arrive, but none of them had even shipped. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky.com Lucy in the Sky is a popular online clothing company that specializes in dresses for young adult women for special occasions. i ordered 2 dresses october 2 and need them for october 11. thanks! Thanks for your feedback. I ordered a few dresses a couple weeks back for a date party, but one of them ended up being a little bit too short. Our small is generally the equivalent of a US Size 2. The 24/7 chat is turned off and nobody bothered to respond to my email. Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. They weren't prepared for homecoming season and got behind. If you have any further questions or concerns please email us at resolution@lucyinthesky.email so we can assist you sooner. Company is a scam that sucks money and slow on delivery even though all items stated are in stock. Do you agree with Lucy in the Sky's 4-star rating? Sky Contact Number and helpline for Broadband and TV - Selectra For further information, please visithttps://help.afterpay.com/hc/en-au/. The best things about working as a Sales Advisor at Sky Leeds, with Lucy September 9, 2021 / in Contact Centre & Operations / by jhawkins2. Her real name is Carmen and she is secretive about her backstory. I definitely recommend Lucy in the Sky, as my other dresses were great and their customer service is top-tier! The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. I HAVE NOT RECEIVED MY ORDER. Please reach out to us for the advanced credit prior to making a new order! It makes total sense why they only give you store credit, or else they'd be out of business! WHAT INFORMATION DO WE SHARE WITH OTHERS? We'd love to find a resolution You can email us at resolution@lucyinthesky.email for further assistance. Amazon.com: Customer reviews: Lucy in the Sky We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. Amazon.com: Customer reviews: Lucy in the Sky | Read 5,961-5,980 Reviews out of 6,594 For any delivery or shipment concerns please contact us within 14 days of the order being shipped. Critic England, United Kingdom. Annoying, right?! Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). No further information is required on your end, the return label has all your information. Merry was very friendly, professional and helpful. You can email us at resolution@lucyinthesky.email so we can further assist you. The dresses were way too short - they barely covered my butt. Thanks for your feedback. Account and billing. Lucy in the Sky with Diamonds - Wikipedia Hi Veena, Thanks for your feedback. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Any trade marks/names featured on this Website are owned by the respective trade mark owners. You can check out our return policy at http://www.lucyinthesky.com/shop/help as well as each individual product page under the Payment and Return Policy section. But Sarah S got my exchange going and it will make it in time! FHFA Announces Targeted Increases to Enterprise Pricing Framework Products used:None, sizing too inaccurate. It is an eligible payment method for all U.S orders over $35. We're so sorry to hear about the order. . Categories. I HAVE MY TRACKING NUMBER. I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. We may also share information with companies assisting in fraud protection or investigation. Lucy in the Sky has a consumer rating of 2.82 stars from 1,067 reviews indicating that most customers are generally dissatisfied with their purchases. - Verify the shipping address provided - if there is an error, you would need to reach out to DHL GlobalMail or USPS to see if it is possible to update your address. For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. Mar 16, 22 (Updated: Sep 23, 22) You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. she thankfully cancelled my order and issued a store credit so i can order again with the express shipping, Hi Rabene, Thanks for your feedback. Lucy in the Sky - Wikipedia They don't offer refunds, only store credits and when you use the store credit to buy something you have to pay for shipping and the item never arrives. Here are 8 tips for writing great reviews.
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