I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. We put down $1200 on our credit card and signed the financing paperwork for the rest. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Timeshare owners speak out against Hilton Head Island resort So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. After purchasing, I was told to just click Book Me and schedule my trip. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Theyre also applicable regardless of the comments tone. 602560941. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. Here it is a year and 1 maintenance fee later, no bye bye timeshare. and told them we wanted to cancel the contract or they could Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Everything you need for a luxurious relaxing vacation. Reviews are most valuable when they are original and unbiased. Palmera has an "F" rating with the BBB. Category Timeshares & Vacation Clubs. Cancel.We want out of Palmera. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. more, You seem to have JavaScript disabled. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. No response. Palmera Vacation Club | Complaints | Better Business Bureau Profile He quickly started to get upset with us, making smart comments to us too (like other people on this thread). The confirmation email said that if we were going to arrive after 5pm we needed to call a number. Claim it and get a lot of features. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. We bought 3,000 points for around $13K. This fact does not disparage the company in any way. You can find contact details for Palmera Vacation Club above. No travel service of real value is ever free. Amount Settled: $0.00. Judging by everything I'm reading, nothing has changed and they are still lying. #3. I did this for over an hour. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. Featured review. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered Mr sheldon kept on with his attack he threaten to f- up our credit. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. Palmera Vacation Club | Better Business Bureau Profile Palmera Vacation Club | Complaints | Better Business Bureau Profile Creating memorable vacations for our members. Feb 28, 2023 7:27 pm EST. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. BBB reports on known marketplace practices. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Did they give you any bonus items ? I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. would get enough money to pay off their time share. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Called better business and state of SC. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. My son in law own(s/ed ?) For a better experience, please enable JavaScript in your browser before proceeding. We purchased a timeshare with Palmera. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. What is the cost??? This post has been removed at the author's request. I have tried multiple times and never receive a response from the request. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. Re: Palmera Vacation Club This is a massive operation I thought. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Copyright 2020 Business Consumer Alliance All Rights Reserved. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Write reviews, ask and respond to questions, We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. This post has been removed at the author's request. My husband and I are both smart people and we feel so foolish that we jumped into this. This review was chosen algorithmically as the most valued customer feedback. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. After the tour, we had to go back to the office and he kept trying to convince us. product but we could spend more $ and upgrade. (free membership giveaway for every 50 subscribers!). Looking for Palmera Vacation Club Login? Please let me know about a class action lawsuit against Palmera if one exists. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). Please dont include personal, political, ethical, or religious commentary. All prices are based in U.S. dollars (USD). Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Promotional discounts and offers may not apply to all properties. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. First off, I want to say that the people from Palmera are so hard to get ahold of. Still no return calls. BBB Business Profiles may not be reproduced for sales or promotional purposes. Hopefully the refund will post in a couple days! Also publication TIMESHARING TODAY. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Scam Clue 3: A promotion claiming youve been specially selected for membership. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Nothing that the salesman presented to us was Hawaii TAT Broker ID #TA-023-193-6000-01. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. Does anyone else have experience with this and any advice? At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! On their websites, both businesses proclaim the best deals on vacations. $12,000. Scam Clue 4: A promotion demanding that you act now or lose the deal. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Had enough of Palmera. Already have an account? This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Payment . My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. 'unethical behavior' I was verbally abused and threatened by staff member. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Contributions should be travel related. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. Exchange: CST: 2046555-50. the 2 timeshares we were trading in would be sold and that we All of the lies, promises, and representations are part of the scam. No we know why. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. They lie right to your face and then remind you that nothing they say is legally binding! BBB Business Profiles are subject to change at any time. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. Load More; Browse for Rent Browse for Sale Add Your Property. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. The first clue should have been that the Quest After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. View summaries of the complaint descriptions and responses. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Palmera Vacation Club Company complaints 12 - complaintsboard.com We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. He purchased from previous individual owner 10 years ago. Coral Sands was sued, alleging fraud back in 2006. If I were you I'd get out of there as quick as you can. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website We told him flat-out during the tour that we are not interested. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We didn't start to look into it more until we got home Sunday night. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. Palmera Vacation Club has been in contact with Ms. ***** File No. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Nothing that the salesman presented to us was true. We were lucky and did not fall for their lies (in 2011). 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. NEARBY AMENITIES. He started to get pushy when he got into his sales pitch. available to us. Learn how the rating is calculated 1 complaint. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Is this your company? Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. My wife and I was deceived and lied to, they are good at what they do. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. We were told they no longer sell that CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Report inappropriate content Robert F 2 posts 92. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Still wondering why people buy timeshares? He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Coral Sands Resort - Palmera Vacation Club Destination We asked plenty of questions, figuring 4 heads were . Copyright 2020 Business Consumer Alliance All Rights Reserved. Sounds like your bases are covered. Each unit is professionally decorated and refurbished every year. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. I got a call in January. As a matter of policy, BBB does not endorse any product, service or business. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Our credit is being held hostage by Palmera Time Share. They lied about what the points would get us. This business is not a member of Business Consumer Alliance. We wouldn't budge. Verified customer. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". Palmera you have take advantage of to many families and it is time for answers. How many people normally accompany you? The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. The comments included "So you like throwing your money away?this is money you already spend on your vacations". ST-26552. Perhaps, the finest resort community along the Atlantic Coastline. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We were blatantly lied to about our purchase. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. Write reviews, ask and respond to questions, Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Re: Palmera Vacation Club 4 years ago Save I am having the same problem. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. This complaint was posted by a verified customer. Points 3,000 . Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Read full review of Palmera Vacation Club. It may not display this or other websites correctly. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Useful. The BBB has this "company" graded an F with a multitude of unresolved complaints. My points being correct. After all, it's not their money but yours. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Phone number +1 888-887-2563. Time share oversere haven't got anywhere yet. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. They sat us down with our salesman in a large room. In reality, timeshares are not bad. They were looking for Maintenance fees. The trading power we were supposed to have with RCI was She tries to manipulate us into buying a different packagejust a vacation club without the ownership. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. Lets say you take a week-long vacation every year somewhere new. The letter is already in transit via FedEx to PCV. TUG saves owners more than $20 Million dollars. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! Must call to book. And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. Someone's going to jail and it isn't me. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. They promised it would be sold in 3. The guy then became upset and challenged us why we could base our decision based on something online. We returned They think all they have to do is change their name or change management companies and people won't find out. Click here to explore the Palmera Portfolio. RCI, LLC is not responsible for any activities or services provided third party providers. true. Sleeps 8 . I just want out. At our age changing made sense if this transition occured. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. Claim it and get a lot of features. get quotes and more. Perhaps, the finest resort community along the Atlantic Coastline. The only outcome youve been selected for is a fleecing. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. If a deal is actually honest, it will still be there after you take a day or so to check it. All-Inclusive resorts may charge a mandatory all-inclusive fee. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit.
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