sierra fish and pets return policy sierra fish and pets return policy

You will need to check to see if your fish is breathing. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. All bikes are pre-assembled by a certified bike mechanic to ensure bicycle is complete and functioning properly. Sierra Fish & Pets was originally opened in 1972 under the previous name . Clear . Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. (10 Reasons), Does Lowes Have Curbside Pickup? We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. For livestock purchases: Return procedures for live or deceased animals varies. Petco allows returns for all the fish it sells. Small Animals and Fury friends for any lifestyle and level of care. (2023 Updated). Item was purchased within 60 days of return. Sierra Fish & Pets - Sierra's Pets Dog Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. To carry their product, we have reached an agreement with these vendors to not advertise the actual brand name. Location of This Business. Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. Sierra Fish & Pets at 601 S Grady Way Suite M, Renton, WA 98057. However, not all pet stores offer a return policy. The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. What Is The Fish Return Policy at Petsmart? https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? We carry a great selection of bird foods and necessary supplies for your feathered friend. Customers must also make the exchange within two weeks of the onset transaction. PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. We are unable to accept returns on clearance items. PetSmart takes returns of sick or dead fish within two weeks of the original transaction, provided you have your bill to prove it was you that originally made the purchase and possess valid photo identification should they ask for it. (2023 Updated), Does Kroger Take Apple Pay? Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. Sun 21. This box shows you an itemized display of the discounts applied to each item and the price breakdown. If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. Yes, Petsmart accepts returns for all kinds of fish that it sells. Hop to Sierra for all the supplies to keep your critters healthy and happy. During this time, it could be spreading its illness to other fish in your tank. If you intend to forward or transship product from a U.S. address you assume all responsibility for that including any delivery beyond the U.S. address as well as any duties, taxes and restrictions. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. Keep them tidy with stain/odor removers, poop bags, and scoops. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. The Flex 9 US Gal (34 L) aquariums provide contemporary styling with its distinctive curved front. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. And the prices you got to be kitten me!! PetSmarts fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. If the pet happens to get sick or pass away during this time, you can return it as long as you have a receipt. We are dedicated to provide the very best for pets health. Not eligible for special shipping offers. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Our policy is to break even on shipping and handling charges. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? Your email address will not be published. * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. Best place to get your animal needs met and she employs all the young adults around here. This is my favorite pet shop in wa state. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. This store carries tropical fish, birds, small animals and reptiles in addition to all your pet's needs. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. May 21 @ 11:00 am - 3:00 pm. Climbing and other related activities are inherently dangerous; anyone purchasing or using equipment for this purpose is personally responsible for getting proper instruction on its correct and safe use. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. It is usually found at the bottom of our emails under the disclaimer. There are 3 amazing stores that lets you return the fish you bought from them! Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. During this time, you can exchange the fish or request a refund for the value of the fish. Please note that it may take us up to 30 days to fully process your opt-out request. PetSmart does have a warranty on their live fish. When you buy a fish, you hope to have it for several years. PetSmart does allow you to exchange fish. Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. We carry the best bird foods, supplies, and cages for your feathered friend. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. These items cannot be returned to Petco stores. This is why they include purchase receipts on return terms and conditions. (Top 10 Reasons), Can You Return Paint At Lowes? Keep them tidy with stain/odor removers, poop bags, and scoops. We simply buy the best closeouts, overstocks and 2nds from some of the best manufacturers in the world and pass the savings on to you. Excludes AK, HI, all U.S. territories, possessions and all international orders. They may even be able to print off a copy of the receipt. Must ship via truck within the 48 contiguous U.S. only. You can return any unwanted fish to PetSmart. If a keycode has already been activated on your order, the keycode box will state "promo entered". Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. Submit your email to receive the latest stories and expert advice Cheyenne, WY 82007-1898. Both dogs and cats are allowed, but pets may not be left unattended in rooms. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. We specialize. If your merchandise arrives damaged, please contact a Customer Service Representative to report the damage. During this time, you can exchange the fish or request a refund for the value of the fish. As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. PetSmart fish policy can assist you if you need to return your stray animal pet. Within the 48 U.S., complete the online returns process. If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. Fuel (for lanterns, lighters, stoves, etc.) We would rarely allow a healthful animal to be returned. Merchandise credits issued for returns without a receipt may not be used for online purchases. Policy. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. Any deviation from these criteria may result in a restocking fee. Why Is Mediterranean Food So Expensive? Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. When youre returning the fish, put it in a plastic bag filled with the fish tank water. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. Pleasing customers and pampering pets since 1972. Home - PetSmart - PetSmart Fish Return Policy. We understand that there are some exceptions. We now continue operating our original flagship location,located in Renton WA just south of Seattle . The staff are fantastic and they have a great selection of fish/pets. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. Any exclusions pertaining to an offer will be listed on each keycode email. Family owned full-line pet supply store servicing Renton and surrounding areas since 1972. Choose a category to quickly find the help you need. For any refund, ropes must be returned in original coil, have original hangtags and plastic wrapper. PetSmart has an interesting return policy for certain products, like aquariums. Reptile Lighting options for your terrarium or habitat. Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. Required fields are marked *. There is no provision for selling your betta fish at Petco even if you bought it from them. You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. This is why it is important to quarantine your fish when you bring them home from a pet store and before you add them to a tank with other fish. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). Looking to enhance you aquarium?? We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. (425) 226-3215. Before you buy a fish from PetSmart, make sure you are familiar with the fish return policy and process. We can also provide aquarium relocation, breakdown or vacation services for your existing aquarium. You may choose to take a refund during the online process. Pet Supplies Plus does not offer any provision for its customers to sell their fish, be it betta, saltwater or freshwater fish. Only one (1) keycode can be applied to an order. Sierra Fish & Pets is a 7200 sq ft full line pet store that specializes in all around pet care. We are unable to accept returns on clearance items. A The phone number for Sierra Fish & Pets is: (425) 226-3215. We strive at this location to be the very best all around pet store in the Seattle metro area. Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. Returns without a receipt will receive a non-transferable merchandise credit. Train them with harnesses, head collars, and muzzles. The company allows a 7 to 30 days return and refund policy, depending on which area the store is located. (10 Reasons), Why Is McDonalds So Expensive? A Sierra Fish & Pets is open:Saturday: 11:00 AM - 11:00 AM Sunday: 11:00 AM - 11:00 AM Monday: 11:00 AM - 7:00 PM Tuesday: 11:00 AM - 7:00 PM Wednesday: 11:00 AM - 11:00 AM Thursday: 11:00 AM - 11:00 AM Friday: 11:00 AM - 11:00 AM. We do not profit from shipping charges or inflate the prices of our merchandise to cover the cost of shipping because we prefer a more straightforward approach keeping both product costs and shipping costs as low as possible. 804 were here. The answer is simple. Saturday 11am - 7pm. To return the fish to Petsmart, you need to make sure all safety measures are taken. Managing California's diverse fish, wildlife, plant resources, & habitats, for their ecological values & for their use & enjoyment by the public. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. Your new fish may not get along well with the other fish in the tank, it may be too big or small for the tank, or it may not look or act how you expected. Hope you can find this article on Petsmart return policy fish helpful. Enter your order or tracking number. They may not be completely healthy at the time you buy them, sometimes they die after they have been purchased. Sunday 11am - 5pm. You cant sell betta fish, or any other fish for that matter, to Petsmart. to grow your business. It would be wise to try to decrease the amount of time the fish spends in the fish tank by returning it directly to PetSmart. Sierra Fish & Pets was originally opened under a different name at the time, Fish Gallery & Pets. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. But sometimes there may be incidents when the fish dies within a few days, falls sick or does not adjust to the environment. It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. It depends from store to store. Pet Supplies Plus has everything that a pet parent will ever need! By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. All returns must be in the original manufacturer box. This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank. This will help them figure out which other fish may be a better fit for your tank or your preferences. You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. (2023 Updated), Does Trader Joes Take EBT? Due to the weight and size, an additional shipping charge may apply. If the fish is alive and healthy, Petsmart sells the returned fish to other potential customers. A Sierra Fish & Pets has a 4.3 Star Rating from 1086 reviewers. No Reviews. Whether you have your first cute little kitten or have a house full of cats. A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. Our product webpages state any applicable restrictions on the shipping of that product. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. Yes, they do. View all return instructions. My favorite part of this particular shop is that they have feeder ghost shrimp for a great price. For live fish and invertebrates, returns and refunds arent offered. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. 601 S Grady Way, Suite M, Renton, WA 98057. www.sierrafishandpets.com. So, does Petsmart allow returns if the fish gets sick or dies after purchasing it from them? Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. You can only return your sick, dead and unwanted fish and get refunded for that. Orders placed within the last 40 days are eligible for Instant Store Credit (Exchanges and Returns FAQs*). (2023), Does Best Buy Price Match? Yes. PetSmart tests water for free and will be able to tell you what is safe and what isnt. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. California, USA wildlife.ca.gov Joined July 2009 1,256 Following Bikes, bike accessories, boats, car racks, clearance, gift cards and sporting optics are typically excluded from all offers. You must have a receipt for the fish, and you must return it to the same store where you purchased it. NEW STORE HOURS: While this is clearly stated in the return policy, it may come down to each store. If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. 5025 Campstool Rd For returning live animals, it is generally expected that you follow all safety precautions to avoid potential harm to the animal while taking it for return. A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. You may exchange your fish for another fish of the same type or a different type. You will not use any air rifle purchased from STP for an unlawful purpose. The unwell fish should then be placed in the bag; never use water from the tap as it may damage or kill the fish. C.O.D. The return item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. (2023 Updated), How Late Does DoorDash Deliver? If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. For retail store purchases: You can bring the item you are returning directly to any register at the front of the store with your receipt. This fee covers return shipping from you to us. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. If your fish doesnt work out for some reason, you might not want to keep it. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. We . (10 Reasons), Why Is Dragon Fruit So Expensive? Registration requires that you go through the registration process and choose a password. If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name and addresses under which you have been receiving communications from us. We . Most stores will require you to choose a fish that is in the same price range as the original, but some may let you pay the price difference. Please call store to see if they are still up for adoption or if they have found loving homes425-226-3215 Call us, We would love your support in voting for us as the Best Pet Store in Renton PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. But you dont have to worry about that now. When you bring a fish home from a pet store, you dont bring it with an intention to return. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. If the gills are not moving, the fish is no longer moving and might be dead. If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. They also make the return easier by initiating a refund or exchange, according to your preference. If a product is defective on arrival or becomes defective within 60 days, please notify us before returning it. Finding Out What They Are Selling At Their Stores! If you think your fish may be dead, check for some of these signs. Check out our selection of lighting and decor that can change to look of any aquarium. You understand and agree that Sierra does not offer any guarantee of performance or expectation, and that the knife by its very nature may be dangerous and potentially lethal. Sierra Trading Post Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. Shop. SHOP PET> Clearance . Find something for your pocket pet to chew on like toys, treats, and sticks. When she isnt writing she enjoys traveling with her husband and two sons, hiking, fishing, kayaking, and coaching baton twirling. And when it comes to fish, Im very particular about the store brand. You will not use any knife purchased from Sierra for an unlawful purpose. We will process your return or exchange after it arrives. If you return a fish to PetSmart and are worried that you may need to have your water tested, you can ask a PetSmart employee to test the water for you. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner. THE COLD WIRE IS A REGISTERED TRADEMARK OF COLD WIRE MEDIA. See more definitions in our glossary located at the bottom of every page. Requests for item exchange using the traditional method will be subject to availability. We hope that you are satisfied with merchandise purchased from That Fish Place-That Pet Place. Can Small Animals Be Returned To PetSmart? No, Petco does not allow a return for those fish that you buy from other stores. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. We strive at this location to be the very best all around pet store in the Seattle metro area. We must be notified within two days of the orders arrival to insure proper handling of your claim. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish. Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. * If you are a repeat customer they also give discounts:). You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. If a discount is applied to an item you will see Discount Details near the item. PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. If your fish is sick, it may not show symptoms for several days. In the event an item you receive does not meet your needs or expectations, you may return it providing: For online purchases: You must attain "Return Authorization Number" from a Customer Service Representative (1-888-THAT-PET) before sending any merchandise. (Updated 2023), What Time Does McDonalds Open? Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. As soon as you arrive back at PetSmart with your sick fish, they will, of course, acknowledge your unhappiness and proceed in accommodating you by giving you the choice to get a refund or trade it in for a new one. Please tell us your preference by contacting Customer Service. No. Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. Although fish are small, they can hold a big place in the heart of their owners.