Head over to Accounts, then Email & accounts. But, I get a message saying "The Microsoft account doesn't exist. Is it possible to create a concave light? Maybe this helps. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). Assuming the typing is correct, and the email address is for a current Microsoft account, why is the error appearing? I think that's the core of the confusion. 4. It keeps happening. For the question by Ramhound see. MS also keeps linking my work and home accounts. Please see the attached. Hi Lael! Enter a different account orget a new one. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. However, clearing the cached data will help resolve stored data issues affecting account access. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. Power Platform Integration - Better Together! We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. Recover your account by requesting a password reset. The User can sign into power apps fine,The problem comes when they need to sign into the app. More info about Internet Explorer and Microsoft Edge. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. 3. These computers were set up for organization and the one I re-installed I set it up for personal use. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. A few months ago I created this account and now it says that it doesn't exist. The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. Has anyone found a solution? Select the Time range (Id suggest you choose All time). Attempt logging in with the primary Microsoft ID. Has anyone found any fix for this? These are different to MSAs. MS has got to fix this. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. I hope you were able to figure out what was wrong with your account. I have had trouble logging in due to the fact the password *** read more Do you need it? Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Send a test E-mail to the supposed user ID. Are there tables of wastage rates for different fruit and veg? Select your name and profile picture or icon at the top. We are happy to help you! Keep up to date with current events and community announcements in the Power Automate community. 6. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. That said, these aliases cannot be used to login into a Microsoft account. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. . You may be mistyping the email address. New Member. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Making statements based on opinion; back them up with references or personal experience. 03-22-2022 03:50 PM. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. Hope this helps someone. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? That should let you at least set up the machine. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. Cache in the Edge browser stores website data, which speedsup site loading times. I am baffled by this. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. Another important step is to verify every input. Type the requested information and select Send code. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. That Microsoft account doesn't exist. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. Copyright Windows Report 2023. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Account verification system is having trouble [Fixed], Microsoft not sending verification code SMS text, Problems connecting your Google account to the Microsoft Cloud, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. Clear browser cached data on Microsoft Edge. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. I have my phone number setup in my account, so instead of email, I used my phone number. With the advent of a business choosing to more communications bases online, it helps to improve security and manage devices on the network. If you forgot your Microsoft account password, follow these steps. Office 2021 all you need to know. What is so difficult that Microsoft doesn't recognise a valid account? Enter a different account or get a new one. One easy way to fix this issue is to use the correct account type while logging in. We only have 5 hosts so a domain seemed overkill. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. I know the account is valid because it is the same one I am using in this forum. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. The previous emails from Microsoft will show your account name. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. Remember, if that fixes it, you can always add the account back in later. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? No account? You can connect with Saajid on Linkedin. Fill out all required fields. Hi, I am trying to register for AZ-900 exam. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. Report abuse. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Enter a different account or get a new one Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? If this situation arises, use the primary User ID instead of the additional address. To create a new account, head to Microsofts Signup Page and choose a new account name. @harrymc: there's a chat going on as well. The app needs permissions to use SharePoint,office 365 and outlook.com. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. MS has got to fix this. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Click on the Start button on the left side of your Taskbar, and select Settings. I can sign into outlook just fine using my work domain email, but it wont work through power automate. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. I am not using Outlook anymoreOn Mac the Search function also was not working. Request a security code to be sent to the phone number or email you used. Here are three major reasons apart from the probability of the account id doesnt exist. My answer is to jettison Microsoft for something that works. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. Power Platform and Dynamics 365 Integrations. But, I get a message saying "The Microsoft account doesn't exist. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. Minimising the environmental effects of my dyson brain. How do I find my Microsoft 365 admin? He has work experience as a Database and Microsoft.NET Developer. rev2023.3.3.43278. Restart the device, and install from https://portal.office.com/account to get the correct version. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? I am not even sure if that would work anyway. When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist. I then signed OUT my personal account and it signed me in with my work account. every time I try, I . Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. I cannot believe the idiocy of this design. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! To access this form, the user must be signed in with a Microsoft account. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. Time-saving software and hardware expertise that helps 200M users yearly. A Microsoft Account (sometimes called MSA in the documentation) is a personal, consumer account. If you are having troubles fixing an error, your system may be partially broken. Do I need a thermal expansion tank if I already have a pressure tank? This is extremely frustrating. Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. This is an easy fix that I could not find on the Microsoft support fo. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. Double-check if you typed it incorrectly, If the account name was typed correctly, maybe the email address is incorrect or has been changed recently. Hopefully this will help somebody at a future time. This is also happening to me. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician Yes. If yes, then in order to . Below is a guide on clearing the cached data on the Edge browser. , It looks like theres already an account with. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. While it may look as if the account is incorrect, but there can be other reasons. Is it correct to use "the" before "materials used in making buildings are"? The computer is not part of an Azure AD domain and the accounts are not Microsoft accounts, yet, they can log in straight into the computer. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! Enter the email address, phone number, or Skype name you use to sign in then select Next. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. So frustrating. You will have to use the original account id. Thank you for posting to Microsoft Community. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. If you forgot your Microsoft account password, follow these steps. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. You can, however, create a new account with the same name. Guiding you with how-to advice, news and tips to upgrade your tech life. You can also verify by asking close contacts to whom you have emailed from that account. Key Takeaways In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. Deleting Microsoft accounts gets man two years jailStrengthen your Microsoft account. If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. The best answers are voted up and rise to the top, Not the answer you're looking for? Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. I was having issues accessing my work/school account in the Calendar app on Windows 10. Enter a different account or get Super User is a question and answer site for computer enthusiasts and power users. Not associated with Microsoft. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. Once the steps above have been completed, you should be able to log in to your Microsoft account. Enter a different account". I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. Type the requested information and selectSend code. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. please check that you have typed your email or username correctly. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Once I was logged in I went to settings in Microsoft Teams and I noticed both accounts were in the list. "That Microsoft account doesn't exist. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. If you try to login with an email setup for either type of account, the user might be asked which account you want to use. Then click on "Enable.". I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. How can a Microsoft account login (email address) both exist and not exist at the same time? For example, trying to use a personal login for a business-only service. Connect and share knowledge within a single location that is structured and easy to search. You can use Office Online apps at https://office.com. Ok. If your Microsoft account doesn't exist but it does, you might be permanently locked out. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. That Microsoft personal account doesnt exist. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. If you don't have one, you can create here. How do I align things in the following tabular environment? In this guide, we will show you the possible causes and potential solutions to this issue. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. SelectReset password below.Reset password. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. We hope that the suggestions listed above helped you to fix this error message. This worked in half a second. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Microsoft. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. Enter a different account or get a new one." Move on to the next step:Step 2: Check products or services where you used your Microsoft account. Choose the account you want to sign in with. That Microsoft account doesn't exist. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. Once the account has been created, you can start using that Microsoft service again. Ensure that your Username and ID actually exist. I decided to created another new Email account and start switching the good email to the new account because . You wont be able to access your account, and you will receive this error. That Microsoft work or education account doesnt exist. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Enter a different account or get a new one. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. The email or username you entered does not exist. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account.
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