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Customer support | Payments 101: Answers to FAQs | WEX Inc. How do I allocate funds to a SmartFunds Card? Easy factoring to get you paid today, cash flow to keep you moving tomorrow, and fuel discounts to keep you saving mile after mile. X Ideal for brokers, Checks and MoneyCodes provide immediate payment or access to cash when using the EFS or Fleet One EDGE card isnt an option. One of the only solutions to leverage the trucks ECM, avoiding the need for additional hardware. Innovative Technology Our world-class systems and technology help you simplify complex business payments. If used elsewhere, you may need to upload supporting documentation (depending on your benefits plan). As a valued Fleet One customer, we want to make it easy for you to maintain your account. Employee Resource Groups are great because it gives everyone a voice regardless of origin and background. Give drivers or contractors access to their pay or settlement funds on their EFS card instantly and easily. World-class tools for mid to large enterprise fleets, Mixed fleet fueling at truck stops and gas stations, Increase the capabilities of your fleet card. Call 1-888-824-7378 to speak with a service representative, or complete the form below. Please check your preferred contact method for the Security Token and enter the token below, then click Verify. The app is very slow. <> Submit an order online, then track permit status in all phases of the ordering process. Choose the desired product in the Add Limit window, and click Next. Thank you for your business! World-class tools for mid to large enterprise fleets, Mixed fleet fueling at truck stops and gas stations, Increase the capabilities of your fleet card. Available with: Fleet One EDGE Card, EFS Fleet Card. Women play an important role at WEX. 7 0 obj WexBocaLink.setUrl("locations-flyout", "WEXFleetUniversal", "cc1"); Save money and manage fleet operations with our modern business mobility solutions, including a broad array of fuel cards for any size fleet. Who designed this? Fleet One, EFS and CrossRoads fleet cards are administered by WEX Inc. To create a new policy, click Policy Management in the top menu, then Create New Policy. Available with: EFS Fleet Card, EFS Fleet Mastercard. Get real-time card balances, see transaction details, find fuel locations, and. EFS and Fleet One | Fleet Payment Solutions | WEX Inc. EFS and Fleet One | Contact Customer Service | WEX Inc. WEX Fleet Card | Fleet Cards & Fuel Management - WEX Inc. WEX Fleet One provides fuel cards and fleet management solutions to businesses and government agencies with cars, vans and trucks of all classes and . Where does it work? 2 0 obj Easily integrate with bookkeeping and accounting software Export fleet card data from your reporting software into standard business bookkeeping and accounting software. Below are guidelines for expectations of when payments should be posted to an account. Did anyone test it, ask for feedback? The app takes an unusual amount of time to display locations and prices. Easy access to important tools and information for our customers. Get Started Or call 1-855-660-9224 Easy, transparent invoice factoring with no hidden fees While these locations do not offer special EDGE network discounts, they have all agreed to charge no higher than their posted cash price. <> I knew an update was coming. Specifically, you can use it anywhere with an Inventory Information Approval System (IIAS) or at merchants that meet the IRS 90 percent rule (where 90% of gross sales meet eligibility requirements). 8 0 obj endstream Fuel Tax helps you capture and prepare required IFTA, IRP, and individual state fuel tax reportsaccurately and on time. How do I assign a drivers name to a card? Focusing on diversity also means focusing on inclusion. In the Policy Number menu, choose the policy you want to add limits to. If used at an IIAS merchant, simply swipe your card and it will automatically approve anything thats an eligible expense. For Customer Support: Factoring@wexinc.com or call 877-275-8801. Fleet managers can issue MoneyCodes, manage driver cards and disburse cash, view account statements, pay their bill, and see driver transaction details. Edge Network Sites include Pilot Flying J, TA, Petro Stopping Centers and TA Express, AMBEST, Circle K, Quick Fuel, Petroleum Wholesale, and many more. Search for a specific card by entering the Card #, Unit #, Driver ID, Driver Name, X-Ref value, or Policy Number. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Our payments platform technologies give you everything you need to run an advanced payments program in one place, including the expertise to make payments smarter, faster, and more profitable. Internet Paymentswill be posted within 15 minutes of submission time if payment is made between 8am-4:30pmCT on a regular business day. <>>> World-class tools for mid to large enterprise fleets, Mixed fleet fueling at truck stops and gas stations, Increase the capabilities of your fleet card, Seamless coast to coast coverage via the Bestpass toll network, Includes video tolling and violation mitigation, Minimize windshield clutter and simplify back-end operations, All tolls aggregated into one convenient statement, Instantly pay lumpers, repair shops, roadside services, and more, Issue instantly via web, mobile app, or phone, Integrate with your back-office or interface directly with dispatch software, Make sure fuel purchases are validated and secure, Know how youre performing relative to your peers, Make more informed decisions around fuel spend, Ensure you are receiving your negotiated discounts, Mobile fuel price discovery and optimization, Audit and reconcile fuel spend, with reporting and analysis, Routing technology recreates travel routes and satisfy audit requirements, Integrates with most OTR fuel card, dispatch, and GPS providers, Benefit from our years of experience in regulation, auditing, and compliance, Driver fuels anywhere in EFS network (12,000+ locations), SecureFuel checks truck location and tank level before authorizing, Carrier receives location and tank reconciliation results, Cardholders can use funds anywhere Mastercard is accepted*, Online summaries of all load transfers and purchases, Access funds via ATMs and participating retailers. The map doesn't have the satellite feature, so I have to look at a truck stop in Google maps to see if the place actually services trucks. Choose Reports/Exports from the drop-down menu, then Transaction Report from the fly-out menu. Apply today. With over 30 years experience in trucking finance and the best customer service in the business were the cash flow partner youve been looking for. When complete, youre shown a link to download the report. Having issues making the most of your WEX experience? 3 reasons we see people flipping to a fuel card: Apply Now This allows us to see the company through a different lens or perspective than we normally would. How does it work? Invoices submitted Tuesday 5/30/2023 through Wednesday 5/31/2023 before noon will be funded Wednesday, 5/31/2023 Normal Operating hours: Monday-Friday 7am-5pm CST. stream Benefits Toolkit for eligible expenses, savings calculators, and more * Required Field First Name * Last Name * Business Name * State / Province * Business Phone * Email * How Can We Help You? To manage your card and account, please continue to use your Fleet One login at fleetone.com.Don't have a Fleet One EDGE card? Please check your preferred contact method for the Security Token and enter the token below, then click Verify. Click the links below to access important forms and information for EFS customers and cardholders. ERGs drive diversity by fostering new bonds and communities across the company. Take the worry and work out of fuel tax reporting. Enter a note in the Comment field, if desired. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 12 0 R 16 0 R 20 0 R 22 0 R 23 0 R 24 0 R 25 0 R 27 0 R 29 0 R 30 0 R 32 0 R 33 0 R 35 0 R 36 0 R 37 0 R 39 0 R 40 0 R 41 0 R 43 0 R 45 0 R 46 0 R 47 0 R 49 0 R 50 0 R 51 0 R 54 0 R 55 0 R 56 0 R 58 0 R 59 0 R 60 0 R 62 0 R 63 0 R 64 0 R 65 0 R] /MediaBox[ 0 0 612 792] /Contents 10 0 R/Group<>/Tabs/S/StructParents 1>> Check the statement(s) you want to make payments for. Apply today. Enter and confirm an email address. That is why we have put all the necessary resources at your fingertips! Click the desired card # to view its details. 4 0 obj A Security Token notification has been sent to your preferred contact method. Identify irregularities, trigger real-time alerts and ultimately better manage and control your second largest variable expense. 5 0 obj When EFS and Fleet One joined the WEX family, they brought their unique expertise, leading technology, and resources to serve thousands of customers of all sizes throughout the trucking industry. Offer easy, transparent invoice factoring with no hidden fees. Like a personal or company check, these checks are accepted almost universally. Access how-to videos and downloadable help guides for your EFS or Fleet One EDGE account. Evaluate capacity in the marketplace and benchmark volume against peer groups. What if additional documentation is required? Choose User Administration from the drop-down menu, then Manage Users from the fly-out menu. Set the Validation type, then click Next. *The discount is the difference between the retail cash price and the price available to Fleet One Edge cardholders through Truckers B2B, LLC's EDGE Discount network. World-class tools for mid to large enterprise fleets, Mixed fleet fueling at truck stops and gas stations, Increase the capabilities of your fleet card. Customers may be required to pay an out-of-network fee for each transaction at such locations. Advice and resources based on your unique needs, We work hard to get you paid within 24 hours, No fuel card funding fees, no invoice-upload fees, Via the largest database of freight broker payment info, Mobile and web tools for uploading invoices, 24/7, Save thousands per year with fuel discounts at over 4,500 sites*. Fleet One Accounts Save time auditing and reconciling to ensure you receive your negotiated discounts, and give drivers the kind of accurate, actionable feedback that leads to more fuel efficient driving habits. This app makes it easy to scan, create, and submit invoices. On the Policy Management screen, you can edit existing policies or create new policies. WexLocationCode.setTransientValue("wex02"); Unusable. WEX customer login WEX Fleet Card Login WEX Fleet Card Login To access your login page, please enter the first 4 digits of your account number and click the button below: Account #: Call 1-888-824-7378 to speak with a service representative, or complete the form below. You can view the status of your claims and upload documentation easily with our benefits mobile app or through your online account. How do I change or update a cards prompts? To manage policies, follow these steps: Follow these steps: In the Funded Amount field, enter the amount of the money code. EDGE | Sign In - Fleet One EDGE A single contact for all your trucking permit needs. Fleet One - Login Visit our participant knowledgebase to find benefits forms and resources or use the quick links below: Forms for benefits participants EFS Accounts This powerful tool provides portfolio analysis to create actionable insights, using data visualization to easily spot trends and exceptions across a wide variety of performance metrics. Available with: Fleet One EDGE Card, EFS Fleet Card, EFS Fleet Mastercard. You can also use the optional Match settings to create a report on more specific parameters, such as a particular card number, driver, region, or product types. Military veterans possess invaluable leadership skills and business acumen. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Our payments platform technologies give you everything you need to run an advanced payments program in one place, including the expertise to make payments smarter, faster, and more profitable. endobj document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Keep more of your money in your business, where it belongs.Apply for a fleet card today! With a female CEO, an executive team with 30% female leadership, and global workforce that is nearly half female, women are a key part of WEXs business at all levels. To many steps, and when you get to the map you have to keep clicking and zooming. The new policy will now appear in the Policy Number drop-down, allowing you to select and edit it. AWestern Unionpayment and 3rd party check payment should be posted within 90 minutes of the time it is sent to us. Fleet One Factoring | What Truckers Need to Keep Cash Flowing | WEX Inc. We are positioned to create a community that sustains and supports us as individuals and leaders, while also helping us to drive positive impact to our business. Instantly pay lumpers, repair shops, roadside services, and more. How do I run an enhanced transaction report? Focusing on diversity also means focusing on inclusion. endobj Inventory Information Approval System (IIAS). About this app arrow_forward WEX CardControl gives you on-the-go access to your EFS or Fleet One card functions. How do I delete locations by policy for an open network? To add a new user to your account, follow these steps: NOTE: Setting Company_Admin as the Group ID gives the user full access to the account. No hidden fees, no surprises. If used at an IIAS merchant, simply swipe your card and it will automatically approve anything thats an eligible expense. Click Save, then confirm the information. WexLocationCode.setTransientValue("wex02"); Under View Format Type, choose the format the report will be generated in, including PDF, CSV, Excel, and Text. Choose your account type from the selections below and you'll be taken directly to your login page. Thank you for your business! Select the date you want the payment to be made. Find them here. Some places that accept the fuel card are just gas stations with no room for trucks, so it is best to look at satellite view before you go in. The filter distance max is 5 miles radius, which needs to be more like 50 miles. <> Specifically, you can use it anywhere with an Inventory Information Approval System (IIAS) or at merchants that meet the IRS 90 percent rule (where 90% of gross sales meet eligibility requirements). Our card works at a variety of merchants. WEX CardControl gives you on-the-go access to your EFS or Fleet One card functions. Where does it work? WEXVets provides mentorship, development, and camaraderie for veteran employees, empowering them to capitalize on their unique experiences. NOTE: To make any changes to your bank account numbers, please call customer assistance. On the card detail screen, click Add Prompt. ACTIVE makes the card available to use. Choose Manage Policies from the drop-down menu, then Manage Policies from the fly-out menu. WEXVets provides mentorship, development, and camaraderie for veteran employees, empowering them to capitalize on their unique experiences. For the Validation type, however, choose Exact Match to make sure the Driver ID has to be entered correctly at the pump. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Keep more of your money in your business, where it belongs.Apply for a fleet card today! Focusing on diversity also means focusing on inclusion. WEX provides ongoing customer support to answer any questions you may have about your WEX products and services. In the Card Limits section, edit or delete the current card limits, or add a new limit. % 3 1. With a female CEO, an executive team with 30% female leadership, and global workforce that is nearly half female, women are a key part of WEXs business at all levels. To access your login page, please enter the first 4 digits of your account number and click the button below: document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Our payments platform technologies give you everything you need to run an advanced payments program in one place, including the expertise to make payments smarter, faster, and more profitable. Abank wireshould be posted within three hours of the time the customers bank sends it to us. What if additional documentation is required? Move around the country without managing prepaid tolling accounts, freeing up cash for other expenses. 24 hour access to the largest database of freight broker payment information, color-coded and letter-graded to book loads fast. Fleet Cards & Fuel Management Factoring WEX Fleet Accounts WEX Fleet Card WEX FlexCard Enroll as a new user. WexBocaLink.setUrl("locations-flyout", "WEXFleetUniversal", "cc1"); Save money and manage fleet operations with our modern business mobility solutions, including a broad array of fuel cards for any size fleet. <> EFS and Fleet One solutions are at the heart of WEX Fleets over-the-road (OTR) business segment. For Customer Support: Factoring@wexinc.com or call 877-275-8801. That is why we have put all the necessary resources at your fingertips! Fleet One | Giving Your Fleet the EDGE How do I create a one-time cash advance or remove cash? The current policy limits are displayed. World-class tools for mid to large enterprise fleets, Mixed fleet fueling at truck stops and gas stations, Increase the capabilities of your fleet card, Certification of Beneficial Ownership (BOCDD), Carrier Claims Transaction Dispute Fraud, Carrier Claims Transaction Dispute Non Fraud, Carrier Claims MC Transaction Dispute Fraud, Void/Returned Checks Check Action Request Form. Employee Resource Groups are great because it gives everyone a voice regardless of origin and background. endobj Customer Self-Service For Existing Customers As a valued Fleet One customer, we want to make it easy for you to maintain your account. Contact Us. Look up and select the card you want to update. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Fleet One, EFS and CrossRoads fleet cards are administered by WEX Inc. I want to make a difference and make people feel like they belong here and WEXPats empowers me to do that by giving me a community of people who have the shared experience of immigrating to a new country for work and the passion to make the transition easier for others. Benefits Resources Visit our participant knowledgebase to find benefits forms and resources or use the quick links below: Forms for benefits participants Forms for COBRA participants EFS and Fleet One | About Us | WEX Inc. This allows us to see the company through a different lens or perspective than we normally would. Click Select Program. Login Not Registered Yet? Please use your Fleet One EDGE benefits login credentials, which are separate from your Fleet One account management login. No hidden fees, no surprises. This address will receive confirmation of payment. Select the account number that contains the billing statements you want to view, and click Search. Click Limits in the top menu, then Update Limits. endobj Click on the FAQs below to be taken to support videos for your EFS account. Get the latest Health Trends & Insights news in your inbox. stream How do I run a MoneyCode remaining balance report? How does it work? For eNett customer service, please see our list of regional contact numbers. <> EDGE | Sign In - Fleet One EDGE How to Run a Transaction Report for the Fleet One Fuel Card Contact Customer Support 1-833-CALL-WEX 1-833-225-5939 Customer Support Request You can also reach us by filling out a quick form with information to assist you. Take control of your fuel spend with KPI tracking and purchase reporting, plus real-time and historical pricing analysis. Your WEX benefits debit card makes it easy to spend your funds on eligible expenses. You can also reach us by filling out a quick form with information to assist you. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Keep more of your money in your business, where it belongs.Apply for a fleet card today! WEX Fleet One | 1,777 followers on LinkedIn. 3 0 obj A Security Token notification has been sent to your preferred contact method. Fleet One accounts | Customer support | WEX Inc. (See Look up card.). <> The developer provided this information and may update it over time. Factoring Accounts. Fleet One, EFS and CrossRoads fleet cards are administered by WEX Inc.