You can share your code in your MyWisecars self-service account via email, Whatsapp, Facebook, or just by copying the code. If a cancellation is requested more than 48 hours before the pick-up time the customer will receive a full refund minus the non-refundable Cancellation Protection and/or Protection Package. Wisecars never discloses personal information about its customers to third parties without prior consent, except if legally obligated to or in case of an emergency. charges that are not related to damage repairs, such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken. In case you have any question, don't hesitate to contact us through support@wisecars.com.Have a nice day!Kind regards,Rachel from Wisecars. All cancellations outside of the aforementioned timeframes will not be refunded. Please read the following to know what is included/excluded in our coverage offers. All bookings include free cancellation up to 48 hours before the pick-up time. I was really worried about the car the whole time I was away given its condition.I took a video to prove I did not cause any damage. I wasn't sure about the documentation needed to collect hire car from rental company, but rep at Wisecars answered my queries very promptly. These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute our agreement with the user (collectively you and your) of the services we provide in mediating car rental. Excess Protection covers theft, vandalism, and damage to the vehicle, including: Wisecars Excess Protection products do not cover the following: Should your vehicle get damaged during your rental, you must notify Wisecars within 24 hours of the date on which the incident took place and no later than 48 hours after the rental period is completed. Companies can ask for reviews via automatic invitations. It might take your bank extra time to settle the amount. You have a guaranteed booking with us and with one of our trusted premium suppliers. You are given the car with a full tank of fuel and asked to bring it back with a full tank of fuel. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. If you are involved in an accident, the local police and the Car Rental Company must be contacted. The Car Rental Transaction is subject to the terms of the Car Rental Agreement executed between you and the Car Rental Company at the time of the pick-up of the car. Please keep in mind that different Car Rental Companies have different requirements for accepted methods of deposit authorization and payment. Wisecars will not refund any vehicle repairs unless the customer has bought excess protection and is eligible for a refund based on the related terms. Wisecars does not own or operate any Car Rental Companies. 1 Previous_Golf_5959 2 mo. After paying and going to pick up the rental I was told that I had to pay an additional $600, which was never mentioned. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. You can also find this information in the pick-up and drop-off details. If additional information is required, the process may be extended for another 28 calendar days. Powered by. Dear Allan,Thank you for sharing your customer service experience with us! Contact Wisecars 5214f Diamond Heights Boulevard, San Francisco, CA, 94131, United States Advertiser Disclosure: If you click on one of our links, we may receive a compensation. Usually, you can cancel your booking up to 48 or 24 hours before the pick-up. We reserve the right to cancel your booking in the event we have reasonable grounds to believe it is fraudulent. These are: Basic, Basic Plus, Inclusive, Exclusive and Premium. Claims will be reviewed and a decision will be made within 28 calendar days from the date the claims were received. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. If there are any outstanding charges or you accept any of the supplier's extras, they will charge you in local currency. Wisecars cannot amend the drop-off time once the rental has already begun. You can check this information on the Wisecars Terms of Service: https://www.wisecars.com/en-us/terms-of-service.Unfortunately, it is hard to comment on this situation as I could not find your booking. Wisecars tip Always check if the fuel level is the same on the rental car as it is on the rental agreement before you leave the rental office. The deals that we offer are inclusive of any fees and taxes, however, some of them don't include any insurance.In this case, you can choose another package which already includes insurance (but is more expensive) or provide proof of your own coverage at the pick-up.Regards,Rachel from Wisecars. All drivers must also keep their driving licence with them at all times throughout the rental, to present them to the local authorities, if necessary.
Wisecars Car Rental Comparison on the App Store If additional information is required, the process may be extended for another 28 calendar days. Renting a car and want to make sure you know how car rental works? Please note, we only delete personal data on the request of the individual. You can also extend the free cancellation time frame by purchasing our Cancellation Protection. This includes any event that is beyond the reasonable control of the party in question such as acts of God, riot, war, malicious acts of damage, fires, or natural disasters such as extreme weather conditions or electricity supply failure. If you have any questions, please feel free to contact us. You can safeguard yourself against such extra expenses by purchasing one of our DeductibleProtection Products before your rental begins. You may need an international driving permit (IDP) to drive in some countries. If the customer wishes to drop off the car earlier than stated in the voucher or the rental details, Wisecars will not refund any amount for the unused days. If that's not possible, you should send the pictures of the damaged car to Fox at the end of the rental to claim compensation.Please note that the Excess Protection Wisecars offers is not full coverage or mandatory insurance. You may also add additional drivers at the rental counter when you pick up your car.
Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com With certain Car Rental Companies, amending the drivers name or the pick-up location may require cancelling and rebooking the rental. In case of technical problems with the vehicle, you must inform the Car Rental Company immediately. If you are involved in an accident, the local police and the Car Rental Company must be contacted. Dear Mariska,Thank you for sharing your booking experience with others!We hope your pick-up goes as smoothly.Have a nice day!Kind regards,Rachel from Wisecars. If you want to change your drop-off time after you have already picked up the car, you will need to contact the car rental company directly. Use small print to hide from truth. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. How to Cancel Wisecars Car Rental Comparison Subscription on a Mac computer: Service 36 Value 36 Shipping 18 Returns 26 Quality 30
Wisecars car rentals - Bargain Travel Forum - Tripadvisor rj vlemnyt. All rights reserved. The extension of the rental period and a delayed return of the vehicle will be calculated and charged in accordance with the local daily price (which can be higher than the daily price of your original booking) by the Car Rental Company and penalty fees may apply. Any unauthorised use, reproduction, distribution, recording or modification of these images is strictly prohibited. Wisecars allows customers to manage all their bookings conveniently in the self-service environment under Wisecars English (CA) arrow_drop_down Deutsch English (CA) English (GB) English (US) Espaol (ES) Espaol (MX) Franais Italiano Nederlands Polski Portugus (BR) Portugus (PT) p Make a booking add_circle_outline USD arrow . You can present the voucher either in a printed version or a digital form (such as from your smartphone). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If you have opened the link with your friend's referral code and logged in to your MyWisecars self-service account, you will receive 15 USD immediately. In all these cases, you will receive no refund of the money you have paid. Mr. Mateusz. Their cancellation policy is flexible and their customer support seemed quick and very helpful. If you have shared your own referral code at least once, you will get 1% back on your own booking value after you have returned your rental vehicle. Please note, it is your responsibility to provide all the above-mentioned documents. In addition, most Car Rental Companies also require that the renter and any additional drivers have at least 12 months of driving experience. The rental period can be extended by either arranging it with the Car Rental Company or making a new booking via Wisecars. In this case, you can present proof of your own coverage with your credit card or purchase it at the pick-up.You can also check this information on the Supplier Terms and Conditions at the bottom of the page.UPDATE:There are different deals we offer from Fox at certain locations. We also ensure all reviews are published without moderation. In the event the car is dropped off unreasonably dirty, as determined solely by the Car Rental Company, the Car Rental Company may charge you for special cleaning fees. Wisecars (collectively we, our, and us) is an international vehicle rental broker. If you do not bring it back with a full tank, you may be charged a refuelling charge plus an inflated cost for the missing fuel. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Do not cancel your booking with the Car Rental Company directly as additional fees may apply. Each car rental company has its own age requirements, but most will rent to people between the ages of 25 and 70. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for . ago Wisecars believes in protecting your privacy. You will see the full list of inclusions available for your rental on Wisecars website when booking the car and you can also find it on your rental documentation. Depending on the Car Rental Company, you can cancel your booking up to 48 or 24 hours before the starting date of your rental period. Wisecars never discloses personal information about its customers to third parties without prior consent, except if legally obligated to or in case of an emergency. www.wisecars.com. Hello!Thank you for leaving us your feedback.We're more than happy to hear you're satisfied with Dominik's assistance. The sole and exclusive venue to settle any claim or dispute which might arise out of or in connection with these Terms of Service or Wisecars services is in a California state or federal court of competent jurisdiction.
No refunds will be given if a Car Rental Company refuses to supply a car because of undisclosed endorsements or because you cannot provide a driving licence, its counterpart, or the required information about endorsements. This includes any event that is beyond the reasonable control of the party in question such as acts of God, riot, war, malicious acts of damage, fires, or natural disasters such as extreme weather conditions or electricity supply failure. Please note, it is your responsibility to provide all the above-mentioned documents. Please note, all Excess Protection Products become invalid and no refund will be made when: In some cases, if you follow the Car Rental Companys instructions and they determine that you are not responsible for the damage that occurred to the vehicle, the excess fees might be returned to you directly by the Car Rental Company and you do not need to claim a refund from Wisecars. If your flight is delayed or cancelled, please call our customer support team or the car rental company as soon as possible. There might be differences based on offers. All cancellations outside of the aforementioned timeframes will not be refunded. Cancellation Protection can be purchased only at the time of booking and is not refundable. All rights reserved. As with any amendments, just scroll down to the bottom of this page and create a support ticket. No refunds will be given if a Car Rental Company refuses to supply a car because of undisclosed endorsements or because you cannot provide a driving licence, its counterpart, or the required information about endorsements.
Has anyone renter through Wisecars? - Kauai Forum - Tripadvisor What's Wisecars' cancellation policy? If your plans change in advance, you can bring your pick-up time forward by amending your booking.
Wisecars rtkelsek 2023 | Trustindex.io The rental vehicle will be provided to you directly by our partnering Car Rental Companies in our capacity as acting agent. Please note, if an accident is caused by your negligence or in any other circumstances in which the insurance coverage of the insurer is excluded, you shall be responsible for all the damages incurred to the Car Rental Company. Wisecars will inform the complaint submitter on how to proceed if needed. You must verify in advance that your age meets the renters age determined in the Car Rental Companys policy. Fees may apply for additional drivers, payable at the car rental counter (unless specified otherwise on the Wisecars voucher). The customer service I talked to is quite helpful, knowledgeable, courtesy and professional. Dear Chris,Thank you for contacting us once again!I am very sorry to hear about your experience. If the car rental company gives you a smaller car due to lack of availability, you are entitled for a refund.Unfortunately, it is hard to comment on this situation as I could not find your booking. Please make sure you return the vehicle to the same rental company from which you collected it.
Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Cancellations Dealers may cancel a WiseCARE contract by downloading and completing the cancellation form, obtaining the customer's signature, and submitting the final form to Wise F&I via email, fax, or mail.