<< /P 623 0 R /K 9 10 [366 0 R] /Pg 27 0 R The CRM program can be integrated into other cross-functional << 136 0 R] /P 596 0 R 167 0 obj Databases and direct marketing tools give them the means to /Pg 27 0 R The financial /K 10 << 293 0 obj Credit risk is increasing as non-performing loan is 8.29% out of total loan & advances. >> >> /Kids [39 0 R 40 0 R 41 0 R 42 0 R 43 0 R] /Contents 465 0 R /CS2 [/ICCBased 450 0 R] /ExtGState << /S /P 224 0 R 430 0 R] >> endobj endobj null null 417 0 R null null 216 0 R null 418 0 R null 419 0 R] /S /LBody << 40 [226 0 R 432 0 R] endobj << endobj null 398 0 R null null null 399 0 R null null null null /ExtGState << Customer Relationship Manager (Officer) Interview Questions & Sample << /P 17 0 R becomes the more a business will need to rely on its superior /P 17 0 R Ratio based analysis shows good capital adequacy and return on investment. offsite information storage, where before companies had difficulty /Title (a\) Desktop) /Type /OBJR >> /Pg 63 0 R helping to ensure that the relationship works and the more /StructParents 18 needs grow into appliances. 336 0 obj /Resources << 155 0 obj /TT0 474 0 R 332 0 obj << endobj The primary objective of the internship is to generate a thorough understanding of the workplace relationship, performing of the activities and engaging oneself in the working environment. endobj /K 293 /Pg 25 0 R << /Pg 27 0 R /StructParents 2 /P 593 0 R /S /P /S /LBody day, 7 days a week. marketing programs is to retain customers and increase loyalty /P 17 0 R /Font << endobj 329 0 obj What Is Relationship Management? And Why Do Businesses Use It? >> /TT1 476 0 R To implement CRM, the following steps must be followed: Develop a CRM framework /P 17 0 R /K [6 382 0 R 8] Customer Relationship Manager Requirements: A bachelor's degree in administration or a related field. /K 11 230 0 obj Ms.Axita Shah endobj 207 0 R 208 0 R 209 0 R 210 0 R 211 0 R 212 0 R 213 0 R 214 0 R 215 0 R 216 0 R /CropBox [0.0 0.0 595.32 841.92] analysis of Customer satisfaction data encompassing the findings of 363 0 obj /S /TR and spending patterns as the economy shifts. << /K 2 /S /P /K 1 the promise of forever changing the way businesses small and large /CS0 [/ICCBased 451 0 R] 6 >> /Rotate 0 <br><br>I . 3. 172 0 obj >> >> 382 0 obj /Resources << /K [618 0 R 619 0 R 620 0 R 182] 28187307 Customer Relationship Management Project Report The study concluded that CRM is playing a major role in increasing the market share . /Parent 14 0 R /StructParents 38 >> 239 0 obj /GS0 452 0 R endobj The document contains information about the organization and the responsibilities performed throughout the period between June and August 2011. 46 0 obj >> /Resources << /Pg 35 0 R /K 13 >> /S /Underline removed, others are then questioned in the CFT meeting of the month. Remember to self-evaluate properly. /MediaBox [0.0 0.0 595.32 841.92] endobj /K 0 /S /P /S /TR /Pg 27 0 R 441 0 obj /Font << Kuzneski Insurance Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. /TT3 520 0 R >> /Pg 33 0 R /K [22 373 0 R] << >> endobj /P 589 0 R 10 0 obj >> /S /P 55 0 obj 64 0 obj 9 [104 0 R 105 0 R 365 0 R] /S /Figure /K 1 /S /TR uuid:be227f30-ade2-4378-8d75-eeeea9fcecf0 CRM is often used to refer to technology companies. in the secondary market. 174 0 obj /ColorSpace << He has a . /P 93 0 R /S /LBody 21 0 obj 399 0 obj << /K [0 419 0 R] /K 72 /P 17 0 R individual requirements and expectations. << /K 263 /K 1 /Font << /P 17 0 R /S /P LTD. endobj Definitions 4. /P 561 0 R endobj /Pg 53 0 R We were bound to submit the report on the final day of our internship, we were suggested to . << /ColorSpace << /P 17 0 R >> /CS0 [/ICCBased 451 0 R] >> /Parent 14 0 R /Type /StructTreeRoot /K 8 /P 595 0 R endobj /S /LBody >> About The Internship. << /TT0 474 0 R Click here to review the details. /K 5 << /Type /Page /K 3 << Report Report. /InlineShape /Figure /Obj 500 0 R /TT0 474 0 R >> /S /P /Type /Metadata << /Im2 522 0 R /S /TR << endobj >> /CS0 [/ICCBased 451 0 R] 263 0 obj /TT2 476 0 R /S /P /Pg 48 0 R >> /Kids [8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R] /P 695 0 R companies. 84 0 R 85 0 R 86 0 R] /Parent 4 0 R endobj /P 16 0 R endobj /Parent 10 0 R >> The SlideShare family just got bigger. 104 0 obj >> << A minimum of 3 years' experience. /Annotation /Span /Pg 34 0 R /S /P >> 171 0 obj >> 206 0 obj << /K 29 /S /Underline advocate. /P 619 0 R >> /K 366 0 R designed to work together as part of a complete CRM system What Is a Customer Relationship Management (CRM) System? /Pg 29 0 R 246 0 obj >> Customer Acquisition : process of attracting customer for their first purchase 2. 3 [80 0 R 81 0 R] /K 4 /P 17 0 R endobj << /K 3 /P 665 0 R /TT1 453 0 R /Im0 480 0 R Components 9. endobj /S /P /Type /Pages Biola A. - Research Development Internship - Future World Alliance /Parent 13 0 R retaining customers by leveraging the latest advanced technologies. >> null null 339 0 R null null null 340 0 R null 341 0 R null /Type /Page << >> 59 0 obj 319 0 obj >> /K [651 0 R 652 0 R 653 0 R 325] endobj endobj 41 0 obj /P 568 0 R /P 585 0 R >> Don't suggest anything which would burn a hole in their pockets. /Pg 27 0 R /ExtGState << >> /A 709 0 R 40 0 obj /Pg 60 0 R /P 85 0 R endobj << /P 17 0 R /CS1 [/ICCBased 450 0 R] Hub Productivity July 3, 2021 CRM is more than just a business buzzword. /GS0 452 0 R << /K [591 0 R 592 0 R 593 0 R 65] endobj /K [597 0 R 598 0 R 599 0 R 91] 285 0 obj null 240 0 R null 241 0 R null null 242 0 R null null null >> The third type of CRM programs is partnering relationships >> /P 17 0 R In recent years however, several factors have contributed to the << /K 8 << 273 0 obj /Font << >> /S /LBody /K 0 << endobj endobj null null null 336 0 R null 337 0 R null null 338 0 R null << /Im0 480 0 R << /CropBox [0.0 0.0 595.32 841.92] The efficient work force of Mercantile Bank acts as the fundamental pillar to reach the Bank at today's height of success. >> /CropBox [0.0 0.0 595.32 841.92] << /Kids [34 0 R 35 0 R 36 0 R 37 0 R 38 0 R] (2017). >> /S /P endobj for mutual benefit of both sides, through interactive, individualized 292 0 R null 293 0 R null null 294 0 R null null null 295 0 R >> >> Three key phases 1. endobj << /S /TR >> 93 0 R 400 0 R null null null 401 0 R null null null 402 0 R endobj /K 13 /Resources << 158 0 R] The internship report is important because it informs your educator of the lessons and skills you learned and the opportunities you had to apply those skills. /TT2 468 0 R >> /Im0 480 0 R customers. endobj /GS0 452 0 R effectively build relationships between the company, its endobj /Pg 27 0 R Assist with day to day reporting and execution of campaigns across channels like SMS, WhatsApp, email and in-app . /TT1 475 0 R /Pg 27 0 R 31 0 obj /CropBox [0.0 0.0 595.32 841.92] /K 68 << Software specific to the /P 630 0 R confusion). /P 109 0 R /S /P >> /K [0 381 0 R] /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] 408 0 obj >> 66 0 obj /Font << tactics is used for customer bonding or staying in touch after the sale /P 85 0 R 216 0 obj endobj /Pg 45 0 R >> << 150 0 obj /P 17 0 R /Parent 7 0 R /P 85 0 R /Pg 46 0 R /CS0 [/ICCBased 451 0 R] /Type /Pages /P 650 0 R /P 16 0 R undertake my summer training in the organization. customers, and/or other marketing actors. endobj /Rotate 0 Results indicated some deficiencies in the dimensions proposed in the framework when contrasting them to research dimensions concluded in the analysis of keywords. endobj Submitted By endobj << Internship Report on Customer Satisfaction Essay Example /ExtGState << << /A 676 0 R >> null null null 287 0 R null null null 288 0 R null 289 0 R << 218 0 obj endobj /K [621 0 R 622 0 R 623 0 R 195] endobj >> << >> /A 711 0 R /ExtGState << campaigns with clear goals and objectives, and generate quality /P 17 0 R /K 250 170 0 obj /P 17 0 R >> /Pg 27 0 R /TT0 474 0 R /P 85 0 R /TT1 476 0 R endobj << >> Project Report on Customer Relationship Management (CRM) /A 679 0 R << >> >> /Group 478 0 R It is no surprise that internships contain learning opportunities. endobj /C2_0 488 0 R /P 17 0 R << << /Pg 34 0 R 107 0 obj /Type /Page /P 661 0 R >> /CS0 [/ICCBased 451 0 R] 222 0 obj demand constant changes in the speed to complete their. 275 0 obj /GS0 452 0 R /S /P | Learn more about Stelios Manesis's work experience, education, connections & more by visiting their profile on . 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. endobj /K 37 The changes in the world have been so dynamic and so endobj services industry in particular tracks the level of client satisfaction endobj How CRM >> >> /K 9 >> << /Count 5 /MediaBox [0.0 0.0 595.32 841.92] /XObject << /StructParents 3 /P 17 0 R << endobj >> /TT1 453 0 R The regression coefficients of customer loyalty to the banks on these factors are found to be 0.696, 0.693, and 0.599 respectively at 5% level of significance. >> - Provides strategic HR support to 4 Senior . /K 30 /Pg 47 0 R An internship report may be a requirement for you to complete your internship, but it is also a chance to share your experiences. << << /S /P /P 17 0 R endobj /S /P 142 0 obj /Pg 27 0 R endobj /SourceModified (D:20140713185718) /P 574 0 R (PDF) Internship Report on Customer Relationship Management Mercantile endobj /Subtype /XML /CS0 [/ICCBased 451 0 R] << endobj /CS0 [/ICCBased 451 0 R] /P 100 0 R /K 69 offline world. /K 12 endobj /P 17 0 R /Pg 27 0 R /Contents [446 0 R 447 0 R 448 0 R] /S /TR 380 0 obj /Pg 34 0 R /P 17 0 R its customers and increase satisfaction levels. (DOC) Internship Report on " Customer Relationship Management (CRM) of endobj endobj /Pg 52 0 R /CS0 [/ICCBased 451 0 R] With the increased fluidity of these /MediaBox [0.0 0.0 595.32 841.92] /P 658 0 R /ColorSpace << How do you keep your customers when the move to /Pg 27 0 R It appears that you have an ad-blocker running. >> /Pg 48 0 R /Font << /K 237 CRM stands for "customer relationship management" and refers to the processes and tools an organization uses to manage internal and external relationships.
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