Customer Service. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. Get notified about new Customer Service Representative jobs in Houston, TX. BLUERIDGE TRANSPORTATION GROUP, LLC 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. document.write("