Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Your bus pass will be renewed automatically. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Flexible support fund - available at . Renewing a disabled persons bus pass | East Sussex County Council Necessary cookies are absolutely essential for the website to function properly. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. You can apply for your renewal bus pass online. Age-related travel pass - Norfolk County Council It is not valid in Wales* or Scotland. Lee Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. system now generates new passes automatically at least a fortnight before the Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. We also use cookies set by other sites to help us deliver content from their services. Please note you will require your customer number to complete the form (This can be found on your renewal letter). I have not had an automatic renewal what do I do? Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Your new pass will be valid for 2years. I am an age-related bus pass holder and my current bus pass is due to expire soon. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. all that. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. There is no need to contact us until we get in touch with you. It is no longer. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Your browser does not allow scripting so some of the features of this page may not work. When to renew your bus pass | Oxfordshire County Council You can start using your new pass immediately, just like you would with a new debit or credit card. We use some essential cookies to make this service work. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. I have applied for my new bus pass, what should I do with my current pass? To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Age-related passes will be valid for five years. Changes To Renewal Of Concessionary Bus Passes. Find out which bus company you wish to comment about on our bus operator contacts page. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Concessionary bus pass and travel vouchers - Borough of Swindon If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. No it is not possible to issue an age-related bus pass "with companion" entitlement. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Collecting an application form from your local library. Frequently asked questions about concessionary bus passes We only need this if you want us to contact you and we won't keep it once we've replied. You may be eligible for financial support. The county council will not reimburse you for any charges levied by medical specialists or advocates. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Age-related pass or vouchers. You can apply for a replacement bus pass by filling in the lost bus pass application form. Renew a bus pass | Apply for a concessionary bus pass - Medway Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. We apologise for any inconvenience that this situation may have caused you. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. March 2023 renewals. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. We will post your renewed bus pass 18days before the old one expires. Please let us know if you no longer require a bus pass. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. This website uses cookies to improve your experience while you navigate through the website. If you pass does not register on the card reader on the bus, we won't know the pass is being used. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Major investment in boroughs schools continues! Concessionary bus passes will no longer be renewed automatically. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Please still, Older Persons bus passes will normally be automatically renewed. The cards offer older and disabled people free travel in the capital Hampshire County Council Concessionary Travel Scheme - General Terms Can I use my pass on Trains? Apply for a new age-related pass. Advice for bus pass holders whose cards are about to expire Travel passes and concessions - City of York Council These pages are for East Sussex bus pass holders. You can make updates to the following details before your bus pass renews: your appearance. This cookie is set by GDPR Cookie Consent plugin. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. This should include: -. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. applies to approximately 12,000 people, the vast majority of whom are You can renew your bus pass up to 8 weeks before it expires. NoWcard: Renew Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. thurrock.gov.uk uses cookies to make the site simpler. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. This will be. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. If your pass has been stolen, you should call 0345 200 0388 to replace it. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Alternatively, you can renew your pass online. This cookie is set by GDPR Cookie Consent plugin. You'll need your current pass in order to renew. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Apply for or renew your bus pass. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. Residents are. What should I do? Free travel bus pass and voucher renewals - Suffolk on Board Companion passes are automatically renewed at least 2 weeks before they are due to expire. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. As a general rule, it is usually cheaper to call during the evenings and weekends. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. You should continue to use your current pass, but then cut it up once your new pass arrives. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. I currently have a disability-related bus pass with companion entitlement. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. Can I use my disability-related with a companion bus pass in other parts of England? These cookies ensure basic functionalities and security features of the website, anonymously. Free bus passes explained - Surrey County Council - surreycc.gov.uk Please note the Bus Pass system is separate to other Council systems and requires its own login information. Renewing, updating or cancelling a bus pass. Copyright Lancashire County Council 2022. Find out more about an igo card. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. How long will it take to get a bus pass following a renewal/application? passes that expire between January and March are in the process of being issued You have moved since your last bus pass was issued and not informed us. The cookie is used to store the user consent for the cookies in the category "Performance". We will need to see evidence of your new address. How to renew your bus pass | Shropshire Council If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. The way of applying may be different to the way you applied in Gloucestershire. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Learning impairment that has resulted in an arrested state of development before adulthood. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If your pass has already expired you can still renew your bus pass. Using your card. No, your bus pass cannot be used on National Express services. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. In the unlikely event that your pass does not arrive, you should call. Calls from mobiles are likely to be considerably higher than those from landlines. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . You can apply for a disabled persons bus pass if you are a Medway resident. Bus The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Please ensure that you keep us informed of any changes to your name or address. Senior HOLO cards available at all Satellite City Halls on Oahu How long will my new bus pass be valid for? You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. I have moved out of Gloucestershire. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. igo card for 11 to 16 year olds. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. What happened to the baby in Joy Luck Club? You can get an older person's bus pass when you reach State Pension age. The list of these services is on the GCC web site, under Transport. Your older person's bus pass is valid for four years. GCC understand there was a discount being offered for some local train travel. To get an older persons bus pass you must 2 Apply to your local council. Most young disabled (under 16) pass holders should have received a short form to return. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. The cookies is used to store the user consent for the cookies in the category "Necessary". In London, you can use your card on buses but not on the Underground Train services. Alternatively you are able to renew your vouchers online. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. Older person's bus pass renewal. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Older Person's bus passes will be renewed soon. Essex County Council is not responsible for this. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Where you caught it and at what time, along with your destination. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). We also use third-party cookies that help us analyze and understand how you use this website. You should have received all the information you need by now. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. new pass.. Changes to personal details Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. In the unlikely event that your pass does not arrive, you should call 01452 426265. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. Our free email alerts will help keep you up to date with the things that matter to you. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. Renewing an older persons bus pass | East Sussex County Council Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. You need to check the expiry date and apply to the council for a new one if you're is due to expire. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. How long does it take to renew an older persons pass? who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. If you have not received your renewal form, please contact our information line on 0345 600 0659.
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